TELCOGPT: KNOWLEDGE AS A SERVICE
Empowering Telecom with Knowledge as a Service (KaaS)
Accelerate your journey to autonomous networks with B-Yond’s industry-leading AI solution.
What is Knowledge as a Service (KaaS)?
KaaS means delivering the right knowledge to the right person in the right context at the right time via desktop, laptop or any mobile device via a chat interface. This includes answers from industry standards documentation plus private knowledge such as system design documentation or vendor documentation, delivered accurately and reliably to your engineering and operations teams, where and when they need it.
BENEFITS OF TELCOS
Network Planning and Engineering
Reduce time spent searching for the answers to design questions, accelerating engineering productivity.
Operational Efficiency
Add agents for complex troubleshooting automation and ticketing to empower your network operations teams.
Customer Experience
More efficient Operations leads to improved network availability and more delighted customers.
Why KaaS Matters for
Autonomous Networks
Operations automation sits at the core of production efficiency and business agility. Contextual, timely delivery of accurate information to Engineering teams is a crucial step in the journey from traditional “build-and-operate” model to a dramatically more efficient “design with operate” mindset.
The Journey to Autonomy
While Wireless Operators aim for Level 3 (conditional automation) and Level 4 (high automation) autonomy, an intermediate step requires seamless access to all company knowledge for engineers and operations teams.
The Role of KaaS in Achieving Closed-Loop Automation
For full lifecycle automation in a network, data alone is not enough.
It must be put into the context of a breadth of knowledge that resides across disparate corpora of documents, from standards documents to network design and vendor documentation to support tickets.
Implementing advanced knowledge systems to support self-managing capabilities is a crucial step to enabling transformation to Autonomous Networks.
TelcoGPT: B-Yond’s Agentic
AI Framework with KaaS
TelcoGPT is an AI framework offering Knowledge-as-a-Service (KaaS), pre-integrated with thousands of public telecom documents and customizable with private knowledge from support tickets to system design documents and vendor documentation.
Engineers troubleshooting 5G network issues can instantly access relevant knowledge and procedures via a chat interface, improving operational efficiency.
Accuracy & Reliability
Delivers consistent results with versioning and reference links, unlike public LLMs.
Security
Cloud-agnostic and secure, deployable on-premise or in any cloud, addressing global providers’ concerns.
Flexibility
Functions standalone or integrates into existing AI workflows via RAG frameworks.
Why Public LLMs Fall Short
While public large language models (LLMs) like GPT-4 excel at general language processing, they lack the specialized capabilities required for telecom operators such as critical network diagnostics, operational efficiency, and data security.
No Private Knowledge
Inconsistency
Security Risks
Why B-Yond is the Right Partner
B-Yond brings a combination of deep domain expertise combined with advanced data science, resulting in industry-leading innovation and products that help drive the next phase of your operational transformation journey.
Specialized Expertise
Decades of telco experience paired with AI and ML expertise and innovation.
Knowledge that Leads to Action
AGILITY + TelcoGPT deliver the answers your teams need, where and when they need it, from complex troubleshooting to network planning.
Standards +
Private Knowledge
TelcoGPT delivers accurate chat access to 1200 3GPP and other standards documents out of the box, and streamlines addition of private documentation.
Ready to Revolutionize
Your Network Operations?
Contact B-Yond to explore TelcoGPT and start your KaaS journey today.
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